• When is the event?
    • November 10th, 7:00PM – 8:00PM. We recommend logging into the event 15 minutes prior to the 7 o’clock start time to check your connectivity and test your speakers.
  • Where will I receive my virtual event admission link?
    • You will receive your virtual event admission link to the email address you provided during registration no later than November 9th from Mary Berg, mberg@ugm-tc.org.
  • What happens if I do not receive my virtual event admission link?
    • If you do not receive your virtual event admission link by November 9th, please reach out to Mary Berg at (817) 338-8489.
  • How long will the event last?
    • The event will last 1 hour. We recommend logging into the event 15 minutes prior to the 7 o’clock start time to check your connectivity and test your speakers.
  • How will I watch the event?
    • To access the event, click on your virtual event admission link sent to you by email. You will be able to watch the event from any device you choose – smart TV, laptop, desktop, tablet, or smartphone. Laptops and some other devices can be connected to your TV using an HDMI cord for streaming the event. We recommend logging into the event 15 minutes prior to the 7 o’clock start time to check your connectivity and test your speakers.
  • How do I watch the concert on my Smart TV? 
    • Option 1: Through the YouTube App
      • 1. Open the YouTube App (or download if necessary) on your Smart TV.
      • 2. On the left side of the screen, scroll to the bottom of the menu and select settings.
      • 3. Under the Link TV & Phone section, you can choose to Link with Wi-Fi or Link with TV Code.
      • 4. Using your preferred method, follow the instructions on the screen to link your devices.
      • 5. Once linked, use your phone to access your email containing the event admission link. Click the link and the concert will play on your TV.
    • Option 2: Through an Internet App
      • 1. Use your preferred Internet App on your Smart TV (Example: Firefox, Web Browser X, Silk, etc.)
      • 2. Type the event admission URL into the URL box.
  • How can I give during the event?
    • 1. Click the “donate” button on the homepage or menu bar on this website.
    • 2. Text GIVE to (817) 678-5634 and follow the prompts
    • 3. Call (817) 338-8406
  • How many people can watch the concert with me?
    • You are able to have as many people watch with you as you are comfortable with. We encourage households to watch the concert together with their family, friends, neighbors or however they feel best socially distanced.
  • Is this event family friendly?
    • Yes, we encourage you to watch this event together as a family or with friends and neighbors – however you feel best socially distanced.